When a host adds their guests, some may bounce back and show Undelivered status. All guests that are undelivered will show at the top of your guest list, highlighted in red. The most common reasons are:
- The email address is incorrect (typo, incorrect domain, etc.)
- The email is no longer active.
- The guest you are trying to add has an Evite account with an old email address saved as the primary, which causes the invitation email to bounce back.
- You added a school or corporate email. These have stronger filters that can block Evite emails from being delivered.
- There is an outage with the email domain.
To correct this:
- If the email address is incorrect, you can go to your Manage Event page, select the option to edit next to your undelivered contact, and opt to resend to the correct/updated email address or phone number.
- Remove the guest from the guest list, and add them with an alternate email address
Notes:
If you receive an email stating some email addresses on your guest list are undeliverable, but when you check your guest list, there are no undelivered guests, please disregard the email. It was sent in error.