Free Invitation - Asking for Payment

If you created a free invitation and are being asked to pay to send it, this is due to an upgraded feature option that you selected during the design process. Below, you can find the list of upgraded features that have a charge:

  • Envelope, Stamp, and Liner

  • Background

  • Effects & Reveals

  • Host Photo Gallery

  • RSVP By Date

  • Ad Removal

  • Gifting Suggestions Removal

  • Custom Shareable Link

If you selected a free invitation with Premium upgrades added and later change your mind, you can follow the steps below to downgrade:

  1. On the checkout page, select the Show Details dropdown menu.

  2. Scroll down.

  3. Select the Downgrade button.

  4. Click Revert to Basic.

Last updated

Was this helpful?