> For the complete documentation index, see [llms.txt](https://support.evite.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.evite.com/products/invitations/manage-and-edit-guest-list/undelivered-status.md).

# Undelivered Status

**What does "Undelivered" mean on my guest list?**

It means your Invitation didn't make it to that guest's inbox. Undelivered guests show up at the top of your list, highlighted in red — so they're easy to spot and fix.

**Why does this happen?**

A few common reasons:

* The email address has a typo or incorrect domain
* The email address is no longer active
* The guest has an Evite account tied to an old email address, which causes the Invitation to bounce
* You used a school or corporate email address — those tend to have stronger filters that can block incoming Evite emails
* There's a temporary outage with that email domain
* That guest has opted out of Evite communication

**How do I fix it?**

Go to your Manage Event page, find the undelivered guest, and select the edit option next to their name. From there you can correct the email address or swap in a phone number and resend.

If you don't have an alternate email, remove them from the list and provide them with the shareable link directly.

**I got an email saying some guests are undeliverable, but my list looks fine. What now?**

Disregard it. If your guest list shows no undelivered guests, that notification was sent in error. Your Invitations went through.