Undelivered Status

What does "Undelivered" mean on my guest list?

It means your Invitation didn't make it to that guest's inbox. Undelivered guests show up at the top of your list, highlighted in red — so they're easy to spot and fix.

Why does this happen?

A few common reasons:

• The email address has a typo or incorrect domain

• The email address is no longer active

• The guest has an Evite account tied to an old email address, which causes the Invitation to bounce

• You used a school or corporate email address — those tend to have stronger filters that can block incoming Evite emails

• There's a temporary outage with that email domain

• That guest has opted out of Evite communication

How do I fix it?

Go to your Manage Event page, find the undelivered guest, and select the edit option next to their name. From there you can correct the email address or swap in a phone number and resend.

If you don't have an alternate email, remove them from the list and provide them with the shareable link directly.

I got an email saying some guests are undeliverable, but my list looks fine. What now?

Disregard it. If your guest list shows no undelivered guests, that notification was sent in error. Your Invitations went through.