> For the complete documentation index, see [llms.txt](https://support.evite.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.evite.com/products/invitations/general-and-troubleshooting/not-receiving-invitations.md). # Not Receiving Invitations **Not receiving an Invitation you were expecting** **I was added to a guest list but never got the Invitation. What should I check?** **If you were invited by email:** * Check your spam or junk folder — Evite emails sometimes land there. * Make sure the host added you with the right email address. A typo or old address is a common culprit. * Confirm you were actually added. It's worth a quick check with the host to verify they added you and what contact info they used. * Add , to your Safe Contacts list. For school or corporate email, ask your IT team to whitelist these addresses. * If you have an Evite account, log in and go to **Account Settings** to check which email is saved as your primary address. Invitations always go to the primary address, even if you have multiple emails on file. * You may have previously blocked the host or marked Evite as spam. If either of those could apply, contact Evite Support at — the team can check your account and clear it if needed. **If you were invited by text:** * The host may have used an old or incorrect phone number. Check with them to confirm what they used. * Your phone may have been off or out of service when the text was sent. * Evite texts come from short code **296-94.** If your phone plan doesn't accept short-code texts, check with your carrier to enable them. * Text Invitations are only available to U.S. and Canada numbers. International texting isn't currently supported. * You may have previously blocked texts from 296-94. Contact and the team can look up your number and unblock texts if needed. **Still not receiving it?**\ Reach out to and the team can escalate for further troubleshooting.